At Linchpin, we ❤️ respect your privacy. Based on this we follow some core principles regarding your data.
- No data is collected unless it is needed (IE during purchase or support request)
- We do not share any of your personal information unless it is to comply with the law or help us make our products better for you.
- We do not store any personal information on our servers unless required for the ongoing operation of our website(s).
Who we are
Our website address is: https://shop.linchpin.com and is part of the Linchpin network of websites.
What personal data we collect and why we collect it
If you upload images including screenshots for support to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.
Contact and Support forms
All contact forms submissions are stored offsite within addtional Linchpin systems https://linchpin.help as well as 3rd party systems including Hubspot and Mailchimp (if you opt into newsletter signups)
If you leave a review on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Linchpin collects non-personally-identifying information including the browser type, language preference, referring site, and the date and time of each visitor request. Linchpin collects non-personally identifying information to better understand how visitors use its websites.
Linchpin also collects potentially personally-identifying information including Internet Protocol (IP) addresses for logged in users and for users leaving comments and/or reviews. Linchpin only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that reviewer IP addresses are visible and disclosed to the administrators of the website where the comment/review was left.
Who we share your data with
Linchpin may collect statistics about the behavior of visitors to its websites. For instance, Linchpin monitors the most popular pages on the shop.linchpin.com site or use spam screened by the Akismet service to help identify spam. Linchpin may display this information publicly or provide it to others. However, Linchpin does not disclose personally-identifying information other than as described below.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
80 Fountain Street, STE 223
Pawtucket RI, 02860
If Linchpin, or substantially all of its assets were acquired, or in the unlikely event that Linchpin goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Linchpin may continue to use your personal information as set forth in this policy.